By Terry Johnson, IPF Chair USA and Busines and Marketing Expert
Competition in today’s markets has never been stronger.
Yet, I continually see examples of natural perfume and natural essence businesses that have not made many adjustments to their sales efforts to overcome the fierce competitive headwinds brought on by a deadly pandemic, numerous supply chain issues, and high inflation. These conditions have seriously changed consumer perspectives and require frequent reviews of sales and marketing strategies to reflect current realities rather than relying on consumer preferences and priorities that no longer exist.
You and everyone working with you should put on their selling hats for a while and focus on how to get consumers needing to purchase your products at premium prices, not just wanting to.
In the High-Value Natural Perfume consumer market, the first order of business is to identify every potential value feature of your products and incorporate those value features into selling benefits for consumers justifying premium pricing you need to charge.
When consumers see something for sale that appears attractive to them, they determine the level of value that the product could provide them, and then they check the price. If the level of value is above the price, they are more likely to buy. If the level of value is below the price, they are less likely to make a purchase.
Selling the value and benefits of your products greatly increases the likelihood of closing the sale profitably.
Here are 7 solid tips on strengthening and updating your Natural Perfumes and Essences selling strategies:
Terry Johnson is teaching and consulting at The Natural Perfumery Teacher's Academy. If you want to learn more about Business and Marketing in the Natural Essences World, you can follow his course or contact us for consultancies.
By Terry Johnson, IPF Vice Chair and Business and Marketing Expert in the Natural Perfumery Environment
When great people pass, we often reflect on what made them great in the first place. I say this having seen the widespread tributes and sympathy for Britain’s Queen Elizabeth II, who passed away after 70 years on the throne; which begs the question:
How will your Natural Essence business be remembered?
Will your business have a positive legacy because of where and when you began your business? Or how much money your business made?
Or will it be because what you did with your business made the world a better place for it being here?
The driving force behind a memorable business legacy comes from starting with a clear Vision/Purpose that includes what you believe will make the world a better place, and then successfully executing the Mission based on your Vision to make the world a better place.
Everyone in the Natural Essence Community should consider the amazing opportunities we have to demonstrate to consumers how valuable Natural Essences and products made from Natural Essences are to consumers. Consumers will appreciate how much these Natural Essences contributed to their long-term wellness and well-being and will be far more likely to develop strong, lasting brand loyalty to those who provided them with superior products and services.
Here are several Action Steps to help you achieve a memorable business legacy:
1. Understand and Follow the New Luxury Code of Respect.
The New Luxury Code is a great starting point because it continually reminds us of the importance of respect, beginning with self-respect and then expanding outward from there. Mutual respect between members of the High-Value Natural Essence Community is necessary for development of better working relations and supply chain efficiencies within the entire Community.
2. Be the Expert in your Community
Now more than ever, consumers are looking for ways to improve their well-being for themselves and for their families. The pandemic has changed consumer purchasing behaviors and preferences creating opportunities for everyone in Natural Essences. This means first educating yourselves and then passing on what you’ve learned to the communities you do business with. If you haven’t already, head to IPF’s Teacher’s Academy for up-to-date courses to educate yourself so that you can effectively teach others.
3. Pass on the Fascinating Heritage of Natural Essences
Those who read Creezy Courtoy’s The Perfume Roads understand the tremendous impact perfumes and other natural essences have had on human wellness worldwide for millennia. Much of this heritage is in danger of being lost forever, and it should be the responsibility of the Natural Essence Community to preserve this heritage and educate consumers of its importance.
4. Support Our Bees
What will be our legacy for children and grandchildren if we leave a world to them without flowers?
Flowers and plants largely depend on pollination for their survival, yet despite this fact bees are being threatened and need to be protected, made healthy, and kept busy. Get to know more about bees and their importance and then educate consumers on how vital bees are to our future and what they can do about protecting them. Without bees, we have nothing.
5. Make an impact by Selling Superior Products!
No one should expect consumers to have a superior experience from using products that are not superior to begin with. On the other hand, products that provide superior results are always remembered! Your Natural Essence business has the power to touch and influence many lives and making a conscious effort to sell superior products assures your business will remain relevant and impactful with consumers in the long term.
Enroll for a Business and Marketing Course in the Natural Perfumery Environment with Terry Johnson
By Françoise RAPP, IPF France Chair,
Natural French Aromatherapist and Natural Perfumer Expert
Essential oils are natural products used by different industries, among which stand out pharmaceutical and food industries.
Due to the variability inherent to all-natural products and growing problems of adulteration, the 8 marker points listed below aim to draw attention to the main criteria determining the quality of an essential oil. Purchasing and using a quality essential oil have a strong impact all along the production and consumer chain.
From respect of the producers work to the impact upon human health, it is vital to be vigilant in what you purchase as a natural perfumer, therapist and consumer.
1. What are the quality criteria?
The quality criteria of an essential oil are established after in-depth analysis which certifies compliance with standards well established by AFNOR (body for the development of French, European and international standards) which is based on chemotypes (its biochemical ingredients), its density, appearance and odor.
2. What are the regulations around the world?
3. What technical documents prove the quality of an essential oil?
Each batch of essential oil (the batch number must be written on each bottle) has technical documents certifying that the product meets compliance criteria certified by a specialized analysis laboratory. Be sure to find it on the brand's website or ask for the essential oil analysis sheet if you want more transparency about the quality of your product. More and more brands clearly display this data on the product sheet of their website.
4. What quality tests are essential oils subjected to?
Essential oils are subjected to in-depth analyzes in specialized laboratories for this purpose.
• Gas chromatography to map the precise chemical identity of the essential oil and display all of its chemotypes.
• The hydrometer to measure the exact density of the essential oil.
• The rotatory power makes it possible to demonstrate that the essential oil is pure and natural with reference to AFNOR standards.
• The flash point to measure the flash point and check if the essential oil has not been "diluted" with a vegetable oil or a less natural solvent.
5. Is there a market price?
The market price is dependent on tariff fluctuations which are frequent because they depend on criteria linked to various external constraints like any agricultural raw material. Among these, we note the following:
• The seasonality which is essential to obtain favorable prices during the harvest period.
• geopolitics or crises that can ignite the price of local raw materials.
• Quotas decided for ecological reasons (eg rosewood in Brazil).
• the climate which can be devastating or on the contrary help to produce an exceptional crop quality.
• the “fad” phenomenon which can fuel certain venalities or a rise in prices due to excessive consumer demand.
6. What does "100% pure and natural" mean on the bottle label?
This mention often written on the labels of the bottles of essential oil means that this one has not undergone any transformation and that it is not diluted, not rectified, not deterpenated, not rectified (100% pure) and that it comes from a "natural" raw material (the plant).
7. What are the mandatory inscriptions on the label of a bottle of essential oil?
• The best before date or expiration date after opening
• Chemotypes or the essential oil identity card. The main 3 must be listed as ingredients.
• The full botanical name in Latin of the plant
• The origin or provenance of the plant
• The plant organ used to obtain the essential oil
8. What can impact the quality of an essential oil?
In a world where essential oils can be purchased in large food stores and products can be sold such as this while this is not at all… Caution is definitely required and this is what you are going to learn through the French Natural Aromatherapy course starting on February 7th.